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Abstract

This research contributes to the current literature by exploring the elements influencing the right of access to public health care (PHC) services. Investigating accessibility in the city of Kubwa in Abuja can fill the gap in the existing knowledge, and offer guidance to policymakers and PHC managers for enhancing the right of entry to PHC offerings. Data were collected from both men and women. It utilized descriptive statistics to analyze the questionnaires distributed to the respondents within the study area. The result of the analysis revealed that besides general weaknesses in the delivery of care administered, different kinds of obstacles also existed in getting entry to PHC services that include poor quality service delivery, delay in Out-Patient department, and shortage of medical staff to adequate patient ratio. Other challenges include insufficient medical equipment, Communication barrier between staff and patients, lapses on the part of health care management, low motivation of the staff, shortage of modern equipment, and frequent referrals among others. In conclusion, the study reveals that these factors are peculiar to both the medical staff who deliver the services and to the patients who comes to receive medical attention at the health facility. The study concluded that Public Health organizations should utilize employee's potential to be able to enhance the provision of quality services.

How to Cite

Reigns, A. N. ., & Joseph, O. C. (2021). Assessment of Factors Influencing Access to Primary Health Care Service Delivery in Kubwa, Abuja, Nigeria. Healthcare Review, 2(1), 16-23. Retrieved from https://sriopenjournals.com/index.php/healthcare_review/article/view/67

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